scocer808 Privacy Policy: How We Handle Your Account Data
This page explains exactly what data scocer808 collects when you access the lobby, fund your account via DANA, ShopeePay or QRIS, and use our services — and what choices you have over it. Availability of our services depends on local law and eligible regions in Indonesia.
Account & wallet data
Transaction record access
Your data rights explained
Indonesia-focused policy
POLICY SCOPE DETAIL
What Data We Collect and Why
When you open an account with us, we collect the information you submit during registration — name, contact details and the credentials you set. When you fund your account using DANA, ShopeePay or QRIS, our system records the transaction reference, the amount, the payment method label and the timestamp. We do not store your full e-wallet PIN or card number; those remain with your chosen payment provider. We also collect device and session data — the type of device you used, your browser session identifiers and approximate region — so we can keep your account session consistent across your mobile visits. This helps us detect unusual access patterns that may indicate unauthorised use. Account activity logs, including login events and deposit confirmations, are retained to support dispute resolution and account verification requests. The retention period for these records is governed by applicable regulations and our internal data management procedures. You can request a summary of records held on your account by contacting us through the support path described in the sections below. Where processing relies on your consent, you may withdraw that consent; doing so may affect your ability to use certain features tied to that data.
DANA
When you deposit via DANA, we record the transaction reference and amount. Your DANA credentials stay with DANA; we only see the confirmation result passed back to our system.
ShopeePay
ShopeePay transactions generate a reference ID on our side. We hold that ID alongside the deposit amount and timestamp so you can match it against your own ShopeePay history.
QRIS
QRIS scans produce a unique transaction code we log per session. If a QRIS deposit needs verification, that code is the reference point for our support team to locate the record.
INSIDE VS OUTSIDE
Where This Policy Applies and What It Covers
This policy covers data handled directly by scocer808 when you use our account, lobby and payment features. Certain interactions — such as completing a payment through DANA, ShopeePay or QRIS — involve third-party providers whose own data practices apply once you leave our environment. The four areas below clarify the boundary.
Account Access
Login events, session tokens and account settings changes are fully within our policy scope. We log these to maintain account integrity and to help you recover access if something goes wrong.
Transactions
Deposit and withdrawal records that pass through our platform are covered here. Transaction data that exists only inside DANA, ShopeePay or QRIS sits under those providers' own policies, not ours.
Site Content
Pages you visit inside the lobby, game categories you browse and preference signals we detect from your navigation are covered. We use this to show you relevant lobby sections, not to build advertising profiles.
Third-Party Services
Links or payment handoffs that take you to an external provider's interface fall outside our direct control. Read each provider's privacy terms before completing steps on their side of the flow.
YOUR ACCOUNT RIGHTS
Practical Actions You Can Take Under This Policy
You have concrete options when it comes to the data we hold on your account. Reviewing what we store, correcting inaccurate details and raising questions are all actions you can initiate without needing a specific legal reason — just reach out through the support channel and reference your account. We will acknowledge your request and tell you what information we can provide and in what timeframe, based on what our records contain and what applicable rules permit. Where a request involves data connected to an open dispute or a regulatory obligation, some records may not be removable until that matter closes. That is a legal requirement, not a restriction we have chosen. For everything else, the process is straightforward: contact us, identify your account and state what you need. The four points below outline the specific actions available.
Review Your Records
Ask us for a summary of account data we hold — login history, deposit records and profile fields. We will provide what our system holds within the timeframe our process allows.
Correct Account Details
If your registered contact details or information are outdated or wrong, contact support with the correction. We will verify and update the relevant fields.
Raise a Data Question
If you are unsure why we hold a specific piece of data or how it is used, send us a message through the support path below. We will explain the purpose and the legal basis where one applies.
Request Support on Data
For formal data requests — deletion, restriction or portability where applicable law supports it — use the email contact path. State your account reference so we can locate your records promptly.
REACH THE TEAM
How to Contact Us About This Policy
If you have a question about this privacy policy, a request about data we hold on your account, or a concern about how a specific transaction record was stored, you can reach our team through the channels below. For account-specific requests, include your registered contact detail and a brief description of what you need so we can locate your record without delay.
Email Support
Send your data or policy question to our support email. Include your account reference and a short description of your request for the fastest response.
Live Chat
The live chat option is accessible after you log in. Use it for quicker questions about transaction records or account data that do not require a formal written process.
Account Dashboard
Some account data — recent login activity and transaction history — is visible directly in your account dashboard after login. Check there first before raising a support request.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security Practices
We approach data handling as part of operating a reliable account environment, not as a separate compliance exercise. The specifics below cover the four areas members ask about most: cookies, account security, how long we keep data and how to request changes.
Cookies and Session Data
We use session cookies to keep you logged in and to remember your lobby state between visits. You can clear these through your browser settings; doing so will end your current session and may require you to log in again on your next visit.
Account Security Measures
Access to your account data inside our systems is restricted to staff with an operational need. Login activity is logged so unusual access patterns — such as a sign-in from a different device — can be flagged and reviewed.
Data Retention
Transaction records and account activity logs are kept for the period required by applicable rules or for as long as your account remains active. When retention is no longer required, records are removed from live systems according to our internal schedule.
Requesting Changes
To update profile data or ask about records held on your account, use the support email or live chat channel shown above. We aim to acknowledge requests and confirm next steps within the timeframe our process sets out.
POLICY FAQ
Frequently Asked Questions About This Privacy Policy
These are the questions we hear most from members when they read through this policy. If your question is not covered here, use the contact paths in the support section above.
What personal data does scocer808 collect when I open an account?
We collect the name, contact details and credentials you provide at registration. Once you start transacting, we also log deposit references, payment method labels and timestamps. We do not store your DANA, ShopeePay or QRIS PIN or any full card number — that stays with your payment provider.
Can I see the transaction records stored on my account?
Recent deposit and withdrawal records are visible in your account dashboard after you log in. For a fuller historical summary or records related to a specific QRIS or ShopeePay transaction, contact support with your account reference and the approximate date of the transaction in question.
How do I ask for my account data to be corrected or removed?
Send a request through our support email or live chat with your account reference and the details you want corrected or removed. Records tied to open disputes or regulatory requirements may need to be kept until those matters close, but we will explain that clearly in our response.
Does this privacy policy cover payments I make through DANA or ShopeePay?
Our policy covers the transaction reference, amount and timestamp that our system logs when a DANA or ShopeePay deposit completes. The data processed inside DANA's or ShopeePay's own interface — including your wallet history and PIN — is governed by their respective privacy terms, not ours.
Does scocer808 share my account data with third parties?
We share data only where necessary to process your transactions (with your chosen payment provider), to comply with applicable legal requirements, or with service partners operating under confidentiality obligations. We do not sell account data or share it for advertising purposes outside our platform.
How long does scocer808 keep my account and transaction data?
Retention periods follow applicable rules and our internal data management procedures. Active account data is kept while your account is open. After account closure, certain records — particularly transaction logs — are kept for the period required by applicable regulations before being removed from live systems.